Move four: In the human body of the e-mail, reveal your query or problem in detail. Supply appropriate buy or account data, for example order figures or your Shopee account e mail.
Be Patient: Keep in mind that aid teams offer with quite a few queries daily. Provide them with time to reply and keep away from sending multiple messages for a similar issue Until necessary.
Action six: Click ‘Post,’ your request might be sent on the Shopee customer service group, who'll answer immediately.
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Step three: Hear cautiously on the automatic menu choices. Decide on the right choice connected with your question or concern. If You can't come across the right alternative, keep at stake, as your contact could be redirected to your shopper service representative.Stage 2: Check out the assistance Centre, which you'll be able to obtain in the application’s main menu or the website’s footer.
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Move four: Enter your title and The rationale for speaking to purchaser service. You might also have to answer several verification concerns.
If you favor prepared communication, publishing a assist ask for from the Shopee Assist Centre may very well be the method in your case. Stick to these steps.
When trying to find answers website to widespread thoughts or looking for self-support selections, Shopee’s Help Center is actually a precious useful resource. In this article’s how you can accessibility it.
Be Apparent and Concise: Plainly and concisely describe your query or issue that can help assist workers comprehend your difficulty speedily.